If you are experiencing any problems accessing the content provided on Wimbledon Live we would like to help you find out what is causing the problem.

The service requires to be accessed using Internet Explorer 6.0+ and the latest Macromedia Flash plugin, Mac will require Safari or FIrefox brosers. The live streaming area of the website is available to view on both PC and Mac operating systems and requires Flash Player 9.0.115 or later installed. Get the latest Macromedia Flash plugin.

Some of you may have experienced issues recently with Flash Player stopping working or not allowing videos to play.

This has been a global issue impacting users of a number of different AntiVirus clients including Checkpoint, where a particular component of the flash player has been mistakenly identified as a virus risk. The route cause has now been corrected by all the vendors so should not recur.

You can safely download it from here  - On this download page there is a green section on the right, which contains the download - run this downloaded file.

For further information relating to System Requirements please visit: System Requirements and select the article specific for Tennis TV.

Live Coverage

Live streams are NOT available in the following geographical locations:

United States
Canada
Germany
Japan
Hong Kong
Spain
Mongolia
Bangladesh
Nepal
Bhutan
New Caledonia
North Korea
Pakistan
Papua New Guinea
South Korea
East Timor
Singapore
Sri Lanka
India
Taiwan
Laos
Maldives

Technical Assistance

For further technical assistance please click on the relevant link below

• For errors directly linked to Windows Media Player (WMP) or any of its components: Windows Media Player

• For errors linked to Digital Rights Management (DRM) or licences: Digital Rights Management

• For errors related to Audio/Picture Quality, Can't View Video please visit: Streaming and Downloading

• For errors relating to site access: Site Access

• For errors relating to live coverage or videos: Live Events

• For errors relating to Java, Cookies, Flash and Quality: Other Assistance

• For any other assistance: Click Here

If none of the articles contained in the above links enable you to access the Wimbledon Live site or any of its components then please email customerservices@performgroup.com